Collaborate beyond your plant walls
Give customers, vendors, and contractors secure, role-based access to raise requests, track work, exchange documents, and manage service — all in one connected portal.
Extend PlantOps360 to your whole ecosystem
Maintenance rarely stops at your team. The portal brings customers, vendors, and contractors into the same workflow — securely.
Self-service requests
Customers and sites raise and track requests any time.
Role-based access
Each external party sees only what they should.
Vendor collaboration
Assign, track, and communicate with vendors in one place.
Document exchange
Share quotes, certificates, and reports securely.
SLA transparency
Everyone sees status and service-level performance.
Better relationships
Clear communication improves trust and satisfaction.
One portal for every external stakeholder
Secure, branded collaboration with customers, vendors, and contractors.
Request management
External parties raise and track requests and tickets.
Vendor management
Onboard vendors and assign and track their work.
Contractor access
Give contractors scoped access to assigned jobs.
Document sharing
Exchange documents, quotes, and certificates securely.
SLA tracking
Monitor response and resolution against agreed SLAs.
Secure & role-based
Granular permissions keep every party in their lane.
Connect your ecosystem in four steps
Invite parties
Onboard customers, vendors, and contractors with roles.
Receive requests
External users raise requests and tickets 24/7.
Collaborate
Assign work, share documents, and communicate in-app.
Track SLAs
Everyone sees status and service performance.
For service providers and multi-stakeholder operations
The portal is ideal for organizations that serve customers or rely on external vendors.
Frequently asked questions
Bring customers and vendors into the loop
See how the PlantOps360 portal connects your whole maintenance ecosystem.